Microsoft Dynamics 365
Highly customisable to your business’s needs, Microsoft Dynamics 365 is a modular cloud ERP solution that creates engaging customer experiences and supercharges your operational efficiency.
Dynamics 365 offers agility without limits and solutions that fit you, not the other way around.
Microsoft Dynamics 365 is a modular cloud-based ERP and CRM platform. The modules are made to work together and can connect to your existing systems, providing a comprehensive solution that joins up your entire customer experience. This enables your business to connect with every customer, turning customer insights into sales impact.
At Emerge Digital, we utilise the feature-rich framework that Dynamics provides to build a customised end-to-end system that runs whatever you want it to – field service, sales, marketing, customer service or all of the above. Dynamics 365 is a more cost effective solution on a per-head basis than other similar applications.
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01
Create Engaging Experiences
Whether through personalised marketing experiences, omnichannel customer service or preventative maintenance, engage your customers and drive brand loyalty.
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02
Increase Agility
Rapidly respond to change with prebuilt solutions from Microsoft and Emerge Digital Developers. Together we’re able to quickly adapt to changing customer needs, trends, and market conditions, providing increased agility for your business.
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03
Future Proof Technology
Technology is relentless. Future proof your business technology and always be ready for what’s next, by integrating emerging technologies into your business, including the Internet of Things, and advanced analytics.
Features
01
Modular Framework
Dynamics 365 has a modular framework, which means that you only pay for the modules you use, such as sales or service.
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Highly Customisable
Dynamics 365 is highly customisable and can be designed around your specific business needs. We create a bespoke platform for your business.
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Elevate Teamwork
Collaborate in the flow of work and get help from teammates, when and where you need it and without switching between applications.
Microsoft Dynamics 365
Dynamics 365 Field Service
Deliver exceptional field service and earn customers for life with data insights and connected experiences using Microsoft Dynamics 365 Field Service. Move from reactive to proactive to predictive service using data insights and connected experiences.
Microsoft Dynamics 365
Dynamics 365 Sales
Accelerate revenue with AI and streamline sales through suggested next best actions and stay focused on high priority activities that increase the likelihood of closing a deal. Use insights from customer, marketing, and sales data to grow stronger relationships.
Microsoft Dynamics 365
Dynamics 365 Customer Service
Extend your customer service with omnichannel capabilities, enabling your customers to engage with you through the channels of their choice using any internet-connected device. Optimise your operations and help agents resolve cases quicker with Customer Service.
Microsoft Dynamics 365
Dynamics 365 Marketing
Customer journey management and marketing automation enable you to create personalised experiences. With advanced insights into content performance, you can win customers faster.
Microsoft Dynamics 365
Dynamics 365 Business Central
Business Central is a comprehensive management tool that ensures continuity of cloud solutions, connecting your sales, marketing, service, finance, and operational teams, helping you deliver results faster.
Why Emerge Digital
We help SMEs harness the power of technology to achieve their goals. We blend technical expertise and a commitment to collaboration to build durable, mutually beneficial relationships.
Connect with us
Get in touch for a consultation to help capture your business goals and discover how they may be achieved through a Digital Business Strategy.
