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Emerge Digital Logo
  • What We Do
    • What We Do
    • Support
      • About Support
      • Remote IT Support
      • Dedicated Onsite Support
      • Remote Monitoring
      • Managed IT Support Services
      • IT Consultancy Services
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      • Microsoft Teams Phone
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Microsoft Dynamics 365

Highly customisable to your business’s needs, Microsoft Dynamics 365 is a modular cloud ERP solution that creates engaging customer experiences and supercharges your operational efficiency.

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  • 01

    Introduction
  • 02

    Outcomes
  • 03

    Features

Dynamics 365 offers agility without limits and solutions that fit you, not the other way around.

 

Microsoft Dynamics 365

Microsoft Dynamics 365 is a modular cloud-based ERP and CRM platform. The modules are made to work together and can connect to your existing systems, providing a comprehensive solution that joins up your entire customer experience. This enables your business to connect with every customer, turning customer insights into sales impact.

At Emerge Digital, we utilise the feature-rich framework that Dynamics provides to build a customised end-to-end system that runs whatever you want it to – field service, sales, marketing, customer service or all of the above. Dynamics 365 is a more cost effective solution on a per-head basis than other similar applications.

  • 01

    Create Engaging Experiences

    Whether through personalised marketing experiences, omnichannel customer service or preventative maintenance, engage your customers and drive brand loyalty.

  • 02

    Increase Agility

    Rapidly respond to change with prebuilt solutions from Microsoft and Emerge Digital Developers. Together we’re able to quickly adapt to changing customer needs, trends, and market conditions, providing increased agility for your business.

  • 03

    Future Proof Technology

    Technology is relentless. Future proof your business technology and always be ready for what’s next, by integrating emerging technologies into your business, including the Internet of Things, and advanced analytics.

Features

01

Modular Framework

Dynamics 365 has a modular framework, which means that you only pay for the modules you use, such as sales or service.

02

Highly Customisable

Dynamics 365 is highly customisable and can be designed around your specific business needs. We create a bespoke platform for your business.

03

Elevate Teamwork

Collaborate in the flow of work and get help from teammates, when and where you need it and without switching between applications.

Microsoft Dynamics 365

Dynamics 365 Field Service

Deliver exceptional field service and earn customers for life with data insights and connected experiences using Microsoft Dynamics 365 Field Service. Move from reactive to proactive to predictive service using data insights and connected experiences.

Find out more

Microsoft Dynamics 365

Dynamics 365 Sales

Accelerate revenue with AI and streamline sales through suggested next best actions and stay focused on high priority activities that increase the likelihood of closing a deal. Use insights from customer, marketing, and sales data to grow stronger relationships.

Find out more

Microsoft Dynamics 365

Dynamics 365 Customer Service

Extend your customer service with omnichannel capabilities, enabling your customers to engage with you through the channels of their choice using any internet-connected device. Optimise your operations and help agents resolve cases quicker with Customer Service.

Find out more

Microsoft Dynamics 365

Dynamics 365 Marketing

Customer journey management and marketing automation enable you to create personalised experiences. With advanced insights into content performance, you can win customers faster.

Find out more

Microsoft Dynamics 365

Dynamics 365 Business Central

Business Central is a comprehensive management tool that ensures continuity of cloud solutions, connecting your sales, marketing, service, finance, and operational teams, helping you deliver results faster.

Find out more

Book your free Innovation Workshop

Explore how our innovative technology solutions can support you in achieving your business goals, in a workshop led by an Emerge Digital Innovation Specialist.

Book now

Why Emerge Digital

We help SMEs harness the power of technology to achieve their goals. We blend technical expertise and a commitment to collaboration to build durable, mutually beneficial relationships.

Foundation

We guide our clients towards their business goals by establishing a stable technology platform as a foundation for business as usual operations. This foundation is the keystone that helps our clients achieve their business goals through technology.

View more

Security

Building upon our Foundation pillar, we deploy tailored cyber security services, designed to protect our clients’ businesses from cyberattacks. Our Cyber Security Specialists are integral elements which support your technology journey.

View more

Enablement

Our third pillar is Enablement, which allows businesses and employees to do more with the technology they already have. We ensure clients are getting value out of what is already available to them before we move on to the Innovation stage.

View more

Innovation

Our fourth pillar utilises emerging technologies to increase profitability and create digital growth. Our low investment, high return solutions fuel creative growth that accelerates your business. With Innovation, we support your growth journey.

View more
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View all resources

Connect with us

Get in touch for a consultation to help capture your business goals and discover how they may be achieved through a Digital Business Strategy.

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