Introduction
How a scalable and secure IT infrastructure empowered Clover HR’s rapid growth
The Client
Clover HR is a human resources consultancy dedicated to providing a wide range of HR services to businesses across Worcestershire. The company, which originated in and is based in Worcester, has since expanded to other areas while continuing to support local businesses through site visits, coaching, and other supportive services. Clover HR prides itself on being an integral part of their clients’ teams, providing the flexibility to scale services up or down as needed and filling skills gaps within their clients’ teams.
The team at Clover HR consists of highly experienced HR professionals who offer end-to-end support to clients, aiming to help them focus on growing their business while maintaining compliance with employment law. Through honest, focused, responsive, and innovative HR support, they aim to transform people problems into solutions, enabling their clients to be employers of choice with an engaged and motivated workforce. They invest in highly qualified and experienced consultants, pairing clients with a consultant that fits their specific business needs and requirements.
The Challenge
Clover HR, a thriving company experiencing rapid growth, faced significant challenges with their existing IT infrastructure provided by a smaller Managed Service Provider (MSP). The company’s complex business model included full-time, part-time employees, and consultants, all of whom required access to the IT infrastructure. Their system’s unreliable access and subpar performance were holding the business back and preventing them from taking full advantage of modern technology.
Furthermore, Clover HR had aspirations to work towards the ISO 27001 standard, requiring an IT solution that would not only accommodate their diverse workforce but also support their ambitious growth plan and increasing demands for enhanced security.
"Working with Emerge Digital has been a game-changer for our business. Their innovative solutions and meticulous onboarding process enabled us to seamlessly transition to a modern, scalable IT infrastructure that supports our diverse workforce. Their unwavering commitment to service excellence has allowed us to focus on our ambitious growth plans with confidence, knowing that we have a solid technological foundation in place."
Michael Doolin, Group Managing Director - Clover HR
The Solution
Emerge Digital proposed a comprehensive, bespoke IT support solution tailored to the unique needs of Clover HR. The strategy involved adopting Microsoft 365 for full-time staff, with their devices connected to Azure Active Directory, enabling them to access essential resources securely. For non-staff members using their own devices, Azure Virtual Desktops provided a suitable compromise, offering access to the same resources without compromising the full-time staff’s user experience.
The project involved a smooth migration to Azure Active Directory, Intune, Defender, SharePoint, OneDrive, and Teams. This transition ensured a secure and feature-rich environment for full-time employees. Meanwhile, the Azure Virtual Desktop environment provided part-time staff and contractors with the essential tools and access they needed while maintaining security.
Emerge Digital’s meticulous onboarding process involved close collaboration with Clover HR, addressing any challenges with the existing provider and infrastructure. Employees received hands-on support and training to help them adapt to the new technologies, resulting in a positive onboarding experience.
"Emerge Digital's expertise and bespoke approach transformed our IT infrastructure, allowing us to focus on our rapid growth. The team's dedication to understanding our unique needs and delivering a secure, reliable, and efficient solution has been invaluable. Our employees now have the tools they need to thrive and communicate effectively."
Morgan West, Commercial Operations Manager - Clover HR
The Outcome
With the implementation of the new IT infrastructure by Emerge Digital, Clover HR has witnessed a transformative shift in their daily operations. The new system offers a high-performance, reliable, and secure foundation that is not only scalable to align with the company’s rapid growth but also fosters an environment conducive to innovation.
Clover HR is now empowered to operate more efficiently and maintain robust communication among staff, while concurrently working towards achieving the ISO 27001 standard. The employees have wholeheartedly welcomed this change, hailing it as a “breath of fresh air” and appreciating the seamless onboarding process facilitated by Emerge Digital.
This new IT infrastructure serves as a springboard for Clover HR’s ambitious growth plans. It gives them with the confidence of having a robust technology system that will bolster their aspirations every step of the way.
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