Dedicated Onsite Support
If your business requires regular access to an onsite IT support engineer or technical resource, or you prefer a familiar face who can integrate into your team, we can provide a dedicated technician with strong expertise.
We can provide you with a dedicated IT engineer to work onsite for as many days a week as you require.
For larger SMEs who would benefit from the consistency and availability of a dedicated engineer, we can provide you with your own Emerge Digital onsite IT support engineer. They can work onsite for however many days a week (or month) you desire, and become a familiar face that your employees can turn to for quick assistance or helpful advice on all of their technology needs, still receiving assistance from our remote IT support team when required.
From an onsite IT support engineer to a Chief Technology Officer, we can provide your business with a range of dedicated technical specialists. Plus, we will take care of the management, training, development and support of the individual.
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Dedicated Technical Resource
Boost the skillset of your business with access to your own dedicated technician. Whether you need your own IT support engineer for help with everyday issues, or you require a part-time Data Protection Officer, we can provide a specialist who can enable your business’s technology journey.
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Increased Efficiency
With an onsite IT support engineer sat right next to them, your employees are more likely to flag minor technology issues which they often deem unworthy of logging a ticket for. Fixing small issues, as well as being shown quick and helpful tips by a technology specialist, can mean a noticeable boost in employee productivity.
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Minimised Downtime
If an issue arises due to a firmware update or a fault with your on-premise infrastructure equipment, the dedicated engineer can quickly react and coordinate a fix with your employees.
Features
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Skilled Engineers
Get regular access to a highly-skilled onsite IT support engineer, available as often as required.
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Fully Managed Individual
With our onsite support services, we take care of the management and ongoing development of the individual.
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Train your Staff
With an engineer onsite, your staff can get helpful advice on Outlook, Office and Windows from our technology specialists.
Why Emerge Digital
We help SMEs harness the power of technology to achieve their goals. We blend technical expertise and a commitment to collaboration to build durable, mutually beneficial relationships.
Connect with us
Get in touch for a consultation to help capture your business goals and discover how they may be achieved through a Digital Business Strategy.
