Cloud Telephony Solutions
Cloud telephony provides a flexible, modern, and versatile communication platform that supports the modern workplace, whilst allowing traditional telephony activity if the business requires it.
Get the cloud based or hybrid communications platform your growing business needs.
Cloud telephony solutions can be scaled to support any size of business, from 10 people to 1000 people. The cloud-based nature of the platform means you’re no longer tied to single location – you can work from the office, from home, or from anywhere you choose.
It’s cross-platform too – you can use a handset, softphone, mobile phone – or any device you choose. Functionality can easily grow with additional features, such as add-ons for call centre, or call recording. You’ll always have access to latest features of the system, and ongoing support is included.
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01
Empower Employees
Quickly provision new employees and extensions, make desired changes to the system, update messages and more. Using the same methodology as PC support – it’s fully managed.
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02
Future Proof Technology
ISDN lines which will be switched off permanently in 2025, so a move to VoIP (voice over internet protocol) is essential. Cloud-based telephony platforms stay up to date and are highly flexible and scalable.
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03
Increased Productivity
Employees are no longer tied to a desk, and can work remotely with ease. Simple call transfers, easy call management features, and sophisticated call flows ensure the right person is reached at just the right time.
Features
01
Cross Platform
Answer calls from any device – answer on handsets, mobile phones or softphones on your PC – all with single number reach.
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Fully Managed
A cloud telephony platform from Emerge Digital is fully managed, with support from dedicated telephony specialists. Our team has you covered.
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Modular Architecture
Our cloud telephony platforms are modular, meaning there’s a range of add-ons to enhance your experience such as call recording or call centre functionality.
Business VoIP Phone System
Webex Calling
Get a enterprise grade telephony system for your business. Equip your team with a powerful VoIP phone system that keeps you connected from anywhere. Scalability is at the heart of Webex Calling, which can be easily adapted for anywhere between 10 and 1000 employees.
Business VoIP Phone System
Microsoft Teams Phone
Enjoy a simplified calling experience. The Microsoft Teams Phone replaces the need for a traditional VoIP phone system, and is completely accessible within the Microsoft Teams application.
Why Emerge Digital
We help SMEs harness the power of technology to achieve their goals. We blend technical expertise and a commitment to collaboration to build durable, mutually beneficial relationships.
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