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Emerge Digital Logo
  • What We Do
    • What We Do
    • Managed IT Services
      • About Managed IT Services
      • Remote IT Support
      • Onsite IT Support
      • IT Consultancy
      • Network Infrastructure Services
      • Wireless Network Infrastructure Solutions
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Bespoke CRM Development

Revolutionise your business with our bespoke CRM development, tailored specifically to your unique processes and data management needs.

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  • 01

    Introduction
  • 02

    Outcomes
  • 03

    Features

Our custom developed CRMs are easy-to-use, completely fit your criteria, and are affordable.

 

Confident woman with a radiant smile and a natural afro hairstyle, wearing earrings and a casual shirt, sitting in a warmly lit office environment, using some bespoke crm software on a laptop

Bespoke CRM development isn’t just about creating a system; it’s about embodying the essence of your business in a digital form. Our approach begins with a deep understanding of your current data management and processes. We meticulously analyse how your team interacts with data and processes, ensuring the CRM we develop is not just a tool, but a natural extension of your workflow.

Microsoft Power Apps Advantage

Leveraging Microsoft Power Apps for our bespoke CRM solutions offers unparalleled flexibility and future-proofing. This cloud-based platform ensures that your CRM is not only custom-fit to your current needs but also adaptable for future challenges and opportunities. With Power Apps, we create CRMs that are not just tailored for today but built to evolve with your business.

Seamless Integration & Support

Our bespoke CRMs, developed on the universally recognised Microsoft Power Platform, guarantee seamless integration with your existing systems. This universal compatibility means easier adoption, fewer disruptions, and simplified maintenance. Any custom-built CRM needs to work harmoniously within your existing digital ecosystem.

Personalised Data Insights

At the heart of our custom CRM development is the promise of better data insights. By crafting a system around your specific data and processes, we unlock the potential for more meaningful, actionable insights. These tailor-made analytics empower you to make informed decisions, driving your business forward with precision and insight.

Enhancing Sales Efficiency

Data accessibility for salespeople is key to shortening the sales cycle – by 8% to 14% (according to Nucleus Research). Our custom CRM solutions are designed with this in mind, streamlining access to vital information, thus accelerating the sales process. Moreover, considering that sellers only spend about 28% of their time selling (data from Salesforce), our bespoke CRM systems are designed to change this, ensuring that sales teams can focus more on engagement and less on administrative tasks.

Understanding Out-Of-The-Box Solutions

When we’ve been talking with SMEs, we’ve observed a common trend: significant investments in off-the-shelf CRMs like Zoho and Salesforce often lead to unsuccessful implementations. The core issue lies in the misalignment between business processes and the rigid structures of these systems, resulting in underutilised features, user confusion, and compromised data quality. While a ready-to-use CRM is often tempting, it frequently fails to align with the specific needs of a business. Opting for a custom CRM solution may require more development time, but this investment is justified by the long-term benefits and alignment with your business’s unique requirements.

  • 01

    Enhanced Productivity

    Our bespoke CRM solutions streamline your processes, leading to significant enhancements in productivity. Custom features mean fewer workarounds and more direct paths to success.

  • 02

    Data-Driven Decisions

    With a CRM designed around your data, gain the power to make more informed, data-driven decisions. This strategic advantage can transform your business approach.

  • 03

    Future-Proof Flexibility

    By choosing a CRM developed with Microsoft Power Apps, you’re not just getting a custom solution; you’re investing in a future-proof system that grows with your business.

Bespoke CRM Development

"Emerge Digital were just what we needed to help us overhaul our antiquated order management system ... I would recommend them for their insight, their commitment to ensuring the best possible outcome of the project, and for their friendly and helpful communications."

Mike Rogers, Business Operations Manager - BituChem

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Let's grab a virtual coffee and discuss your CRM needs

Are you experiencing challenges with an outdated CRM, considering a move to a cloud-based system, or seeking to optimise your current CRM usage? Join us for a coffee and a conversation to explore how we can assist you.

We’ll even supply the coffee – and the cup!

Book now

Features

01

Intuitive Design

Our bespoke CRM systems are designed with user experience at the forefront, ensuring ease of use without sacrificing functionality.

02

Robust Security

With Microsoft Power Apps, your bespoke CRM is secured with industry-leading protocols, safeguarding your data.

03

Continuous Support

Emerge Digital provides ongoing support and updates for your bespoke CRM, ensuring your system remains cutting-edge and efficient.

Success Story Success Story Success Story ‍

The logomark of BituChem

Empowering BituChem’s productivity and growth with Microsoft Dynamics 365

Discover how our team selected and implemented Microsoft Dynamics 365 ERP/CRM to enable BituChem’s growth

How we did it
View client success stories
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When it comes to CRM, why settle for standard?

“Investing in a one-size-fits-all solution like Salesforce often means adapting your business to the tool, rather than the other way around. At Emerge Digital, we believe in developing solutions that grow as you do, ensuring that every aspect of your CRM is precisely tuned to your company’s evolving needs.”

Nigel Church, CEO — Emerge Digital

Get in touch with a member of the team

Why Emerge Digital

We help SMEs harness the power of technology to achieve their goals. We blend technical expertise and a commitment to collaboration to build durable, mutually beneficial relationships.

Foundation

We guide our clients towards their business goals by establishing a stable technology platform as a foundation for business as usual operations. This foundation is the keystone that helps our clients achieve their business goals through technology.

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Security

Building upon our Foundation pillar, we deploy tailored cyber security services, designed to protect our clients’ businesses from cyberattacks. Our Cyber Security Specialists are integral elements which support your technology journey.

View more

Enablement

Our third pillar is Enablement, which allows businesses and employees to do more with the technology they already have. We ensure clients are getting value out of what is already available to them before we move on to the Innovation stage.

View more

Innovation

Our fourth pillar utilises emerging technologies to increase profitability and create digital growth. Our low investment, high return solutions fuel creative growth that accelerates your business. With Innovation, we support your growth journey.

View more
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Connect with us

Ready to transform your business through strategic technology solutions? Connect with us today to discuss how we can help you achieve tech-powered growth.

    To careers


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    Find out who we are

    Discover Emerge Digital’s core mission and values, read about our community impact, and meet the team behind our success.

    Meet the team

    Awards & Accreditations

    MSP 501

    ChannelFutures MSP 501Winner 2022 & 2023

    C2S Awards 2024 Highly Commended in Cyber & IT

    C2S Business Awards 2024Cyber & IT Business - Highly Commended

    Go:Tech Awards 2024 Finalist graphic

    Go:Tech Awards 2024IT/Telecoms Support Finalist

    SoGlos Awards Badge

    SoGlos Business Awards 2023Cyber Business of the Year (Finalist)

    SoGlos Awards Badge

    SoGlos Business Awards 2023Customer Excellence Award (Shortlist)

    Best 50 Managed IT Companies UK

    Best 50 Managed IT CompaniesWinner 2018-2023

    IT Europa Awards logo

    IT Europa Channel Awards 2023Emerging MSP Finalist

    C2S Awards logo

    C2S Business Awards 2023Innovation Finalist

    Small Business Awards

    Small Business Awards 2023Technology Solutions Agency of the Year (SW England)

    South West Business Awards Logo

    South West Business & Community AwardsSME of the Year 2023 (Shortlisted)

    ISO QSL logo

    ISO QSLISO 27001 Certified

    Cyber Essentials Badge

    Cyber EssentialsCertified

    Microsoft Silver Partner

    MicrosoftSilver Partner

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    ConnectWisePartner

    Datto Partner logo

    DattoGold Partner

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    AdobeCertified Reseller

    Dell Authorised Partner logo

    DellAuthorised Partner

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    Eagle Tower, Montpellier Drive
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