IT Support Cheltenham
Explore our exceptional, award-winning IT support services in Cheltenham, designed to fuel your business’s expansion plans, and always delivered with a focus on service excellence.
IT Support Cheltenham: Our headquarter location and a key area of service.
We excel at helping clients harness the power of technology. We’ve built our reputation on service excellence and strong client relationships.
Connecting Your Business to Our Service Desk
Our IT Support Cheltenham service connects your business to our Service Desk. This team is made up of highly skilled engineers. They cover a vast range of modern technologies. Support tickets can be logged via phone, email, or our simple Client Portal.
Our Adherence to Best Practices
We follow ITIL-aligned processes. These best practices ensure that every issue is handled in an efficient and methodical manner. As a result, disruptions to your business operations are minimal.
Prioritising Urgent Issues
Our Service Delivery Manager focuses on solving urgent issues quickly. We rank business-critical tickets and handle them as soon as possible. This way, we ensure your business operations run smoothly.
Your Reliable Partner
With our IT Support Cheltenham service, Emerge Digital acts as a reliable partner for your business. We handle your technology needs professionally and with precision. Therefore, you can focus on what you do best: growing your business.
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Right Sized
We design our technology solutions to scale with your business, avoiding the cost of hiring in-house IT staff. We bill most of our services per user, aligning with your business growth.
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Increase Productivity
We help increase your output. Emerge Digital’s IT services in Cheltenham minimise downtime through proactive maintenance and monitoring of your devices and infrastructure. This means less disruption and more productivity.
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Reduce Costs
SMEs often incur hefty costs recruiting and training IT staff. Skip the stress of recruitment with our Service Desk services.
IT Support Cheltenham Features
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Certified Competence
Our team are experts in their respective technology fields, keeping up-to-date with the latest developments.
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Service Desk
Our well-rounded service desk can handle support requests for PCs, servers, phones, internet connectivity, and more.
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Client Portal
Our client portal lets you log and monitor tickets, access training courses, troubleshoot common issues and view custom business reports.
"It's clear that Emerge Digital genuinely care about their clients and go out of their way to make sure that everything is completed exactly as we need it and within budget."
Lindsay Wallace, Operations Manager - Cheltenham Independent Financial Advisors
"What makes Emerge special is their ability to help us innovate in our business through their collaborative approach working with us."
Kim Jones, Director - hgkc
"Working with Emerge Digital has been a game-changer for our business."
Michael Doolin, Group Managing Director - Clover HR
"We've been using Emerge Digital for years... always had superb service and top notch efficient support. I cannot recommend highly enough."
Simon Trippett, Partner - The Property Centre
"Emerge Digital's innovation has helped us offer a workspace that is a cut above the rest, truly setting us apart in our community."
Oliver Robson, Project Manager - Focus Coworking Space
"Emerge Digital have worked really well with us to tailor the support and services to our needs and have been an invaluable provider for our business."
Rob Shanks, CTO - Voly Group
"I would recommend them for their insight, their commitment to ensuring the best possible outcome of the project, and for their friendly and helpful communications."
Mike Rogers, Business Operations Manager - BituChem
Cloud-first Technology
Cloud Services
Our Cloud Services provide essential IT support to Cheltenham businesses. We help you get the best return on your technology investments with training and deployment advice for cloud-based business tools.
Protect Your Business
Cyber Security
From our Cheltenham HQ, we help defend local businesses against growing cyber threats. We assess each client’s unique security posture and implement robust security policies.
Increase Efficiency
Innovation
Businesses in Cheltenham can unlock the power of technology through our unique process. We roll out technologies like process automation, data visualisation, and the Internet of Things to boost productivity and use.
Awards & Accreditations
ChannelFutures MSP 501Winner 2022 & 2023
C2S Business Awards 2024Cyber & IT Business - Highly Commended
Go:Tech Awards 2024IT/Telecoms Support Finalist
SoGlos Business Awards 2023Cyber Business of the Year (Finalist)
SoGlos Business Awards 2023Customer Excellence Award (Shortlist)
Best 50 Managed IT CompaniesWinner 2018-2023
IT Europa Channel Awards 2023Emerging MSP Finalist
C2S Business Awards 2023Innovation Finalist
Small Business Awards 2023Technology Solutions Agency of the Year (SW England)
South West Business & Community AwardsSME of the Year 2023 (Shortlisted)
ISO QSLISO 27001 Certified
Cyber EssentialsCertified
MicrosoftSilver Partner
ConnectWisePartner
DattoGold Partner
AdobeCertified Reseller
DellAuthorised Partner
Why Emerge Digital
We help SMEs harness the power of technology to achieve their goals. We blend technical expertise and a commitment to collaboration to build durable, mutually beneficial relationships.
Connect with us
Ready to transform your business through strategic technology solutions? Connect with us today to discuss how we can help you achieve tech-powered growth.
