Cloud telephony provides a flexible, modern, and versatile communication platform that supports the modern workplace, whilst allowing traditional telephony activity if the business requires it.
Cloud telephony solutions can be scaled to support any size of business, from 10 people to 1000 people. The cloud-based nature of the platform means you’re no longer tied to single location – you can work from the office, from home, or from anywhere you choose.
It’s cross-platform too – you can use a handset, softphone, mobile phone – or any device you choose. Functionality can easily grow with additional features, such as add-ons for call centre, or call recording. You’ll always have access to latest features of the system, and ongoing support is included.
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Quickly provision new employees and extensions, make desired changes to the system, update messages and more. Using the same methodology as PC support – it’s fully managed.
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ISDN lines which will be switched off permanently in 2025, so a move to VoIP (voice over internet protocol) is essential. Cloud-based telephony platforms stay up to date and are highly flexible and scalable.
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Employees are no longer tied to a desk, and can work remotely with ease. Simple call transfers, easy call management features, and sophisticated call flows ensure the right person is reached at just the right time.
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Answer calls from any device – answer on handsets, mobile phones or softphones on your PC – all with single number reach.
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A cloud telephony platform from Emerge Digital is fully managed, with support from dedicated telephony specialists. Our team has you covered.
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Our cloud telephony platforms are modular, meaning there’s a range of add-ons to enhance your experience such as call recording or call centre functionality.
Business VoIP Phone System
Get a enterprise grade telephony system for your business. Equip your team with a powerful VoIP phone system that keeps you connected from anywhere. Scalability is at the heart of Webex Calling, which can be easily adapted for anywhere between 10 and 1000 employees.
Business VoIP Phone System
Enjoy a simplified calling experience. The Microsoft Teams Phone replaces the need for a traditional VoIP phone system, and is completely accessible within the Microsoft Teams application.
Let our Connectivity Specialists review your existing telephony system and internet connectivity to see how it can be optimised to increase productivity.
We help SMEs harness the power of technology to achieve their goals. We blend technical expertise and a commitment to collaboration to build durable, mutually beneficial relationships.
We guide our clients towards their business goals by establishing a stable technology platform as a foundation for business as usual operations. This foundation is the keystone that helps our clients achieve their business goals through technology.
Building upon our Foundation pillar, we deploy tailored cyber security services, designed to protect our clients’ businesses from cyberattacks. Our Cyber Security Specialists are integral elements which support your technology journey.
Our third pillar is Enablement, which allows businesses and employees to do more with the technology they already have. We ensure clients are getting value out of what is already available to them before we move on to the Innovation stage.
Our fourth pillar utilises emerging technologies to increase profitability and create digital growth. Our low investment, high return solutions fuel creative growth that accelerates your business. With Innovation, we support your growth journey.